This page outlines the Terms of Use for engaging with ScaleMate VA® and accessing our website or services. By interacting with our platform, you agree to the terms and conditions set forth below. These guidelines are designed to protect both our clients and our business, ensuring a transparent, secure, and reliable working relationship.
We encourage you to review this policy in full to understand your responsibilities and rights when using ScaleMate VA®. Use the navigation links below to jump to a specific section or scroll down to read the complete Terms.
Effective Date: 05/21/2025
Welcome to ScaleMate VA®. Please read these Terms of Use (“Terms”) carefully before using our website or engaging with our services. By accessing our website or using our services, you agree to comply with and be bound by these Terms.
1. Who We Are
ScaleMate VA® provides virtual assistant matching and support services to small businesses, entrepreneurs, and growing teams. Our services include administrative assistance, marketing support, operations help, and more. All services are subject to availability and suitability.
2. Acceptance of Terms
By using this website and/or engaging with ScaleMate VA® services, you acknowledge that you’ve read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our site or services.
3. Use of Website
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:
4. Service Agreements
Specific service terms, including pricing, hours, responsibilities, and expectations, will be outlined in your signed agreement with ScaleMate VA®. These Terms of Use serve as a general framework and do not override any signed service contract.
5. Intellectual Property
All content on this site, including text, graphics, logos, and branding, is the property of ScaleMate VA® and may not be copied, reproduced, or distributed without written permission.
6. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
7. Payment Terms
All billing and subscription details will be outlined in your individual service agreement. Failure to make timely payments may result in paused or terminated service.
8. Service Availability
While we do our best to ensure consistent access to our services, ScaleMate VA® does not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with notice as needed.
9. Limitation of Liability
ScaleMate VA® will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of revenue, data, or business operations.
10. Changes to Terms
We may update these Terms occasionally. Any changes will be posted on this page with an updated effective date. Your continued use of the site and services constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
ScaleMate VA®
📩 hello@scalemateva.com
🌐 www.scalemateva.com