ScaleMate VA™ Refund Policy

Effective Date: 04/17/2025

Last Updated: 07/03/2025

1. Commitment Period‍

All services purchased from ScaleMate VA™ ("ScaleMate VA™", "we", "us") are based on a minimum twelve (12) month commitment period, as agreed upon at the time of purchase or service activation.

2. No Refunds

‍ScaleMate VA™ operates on a strict no-refund policy. Due to the nature of our service structure and the 12-month commitment, all payments made to ScaleMate VA™ for services are non-refundable.

3. No Exceptions‍

There will be no refunds or credits issued for:

• Partial months or weeks of service.
• Service downgrades.
• Time unused with an active account or commitment period.
• Termination of service before the end of the 12-month commitment period for any reason initiated by the client.

No exceptions will be made to this policy.

4. Acceptance of Policy‍

By purchasing or using ScaleMate VA™'s services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

5. Contact

‍If you have questions regarding this Refund Policy, please contact us at team@scalemateva.com

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