Once you select your ScaleMate VA™ package (Solo Scale, Launch Lab, Start & Scale, etc.), you’ll complete a short product form.

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This step officially begins your onboarding process.

After submitting the form, you’ll receive a contract via email.

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All contracts are sent and tracked through our system so both parties have a clear audit trail.

Once completed:

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• Your order is confirmed
• Your project moves into our internal fulfillment pipeline
• Our team begins preparing for your onboarding

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This is the official point where your ScaleMate VA™ service begins.

Following your payment, you’ll receive access to the VA Fulfillment Form.

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The more detailed this form is, the better we can match you with the right candidate.

After submitting the VA Fulfillment form, you’ll receive an email with a link to book your Intro Call with our Client Success Team.

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This ensures your experience starts smoothly and efficiently.

After the intro call, our team begins sourcing candidates.

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You’ll meet qualified candidates and decide who you'd like to hire.

Once you select your VA and issue your hire letter:

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• Your VA begins onboarding
• Our team schedules follow-up check-ins

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You’ll also receive ongoing support and structured milestones to ensure your VA integration is successful.