I didn’t go looking for a VA.
‍
It started with a photography gig, of all things. I hired someone for a small task, and before I knew it, he was taking things off my plate left and right. Landing pages, email tech, admin work... It snowballed.

And suddenly I realized, oh, this is what support actually feels like.

That one hire changed everything. As the business grew, so did the pressure. But instead of collapsing under it, I started building a team. More VAs joined, and I had to figure it out in real time, how to manage across time zones, how to delegate in a way that made sense, how to make sure they weren’t just “helping,” but actually growing in their roles too.

I wasn’t looking for an agency. I was learning how to lead, how to scale without burning out, how to empower instead of micromanage.

And the more I shared what I was doing, the more people started asking, How did you find them? How do you train them? Can you help me do that too?

That’s when Raquel and I knew there was something bigger here.

ScaleMate VA™ came from those real, messy, beautiful moments of building with support that works.

Real people, real leadership, and real growth for both the business owner and the assistant.

We built what we wished we had from the start.

I hired my first VA because I was drowning. Not because I had some grand vision at first.

Between listings, tenants, repairs, open houses, and raising two daughters, there were never enough hours. I didn’t need a clone. I needed space to breathe.

My first VA helped with listing input and scheduling. Simple stuff.

She was efficient, detail-oriented, and reliable in a way that made me feel like I could finally take my foot off the gas... just a little.

Then came a VA who helped me build my automation system—from streamlining workflows to organizing internal processes. Then came another VA who focused on marketing and getting the word out about my brand. Finally, I brought in a third VA who now handles sales, follow-ups, and all communication with the various vendors I work with. Each step built on the last, freeing up my time and allowing me to focus on growth.

I started getting my evenings back. My weekends. I was able to mentor newer agents, grow my investment portfolio, and even launch a training platform, all because I wasn’t buried under the day-to-day anymore.

What surprised me most wasn’t the output, it was the relationship. These aren’t faceless assistants. They are smart, driven professionals who wanted to grow with me. I just had to learn how to lead them well.

When Majda and I started talking about our journeys, it was like comparing notes from the same playbook. Different industries, same realization: entrepreneurs aren’t supposed to do it all.

That’s why ScaleMate VA™ was born.